Refund & delivery policy

Last updated 29 September 2026

Delivery

Chatpata sells digital content only. Nothing is shipped. When your payment succeeds, the full story unlocks instantly in your browser — usually within a few seconds. The unlock is saved on that device; on another device use Restore purchase with the payment ID from your Razorpay receipt.

Refunds

Because the free preview lets you see your chat works before you pay, completed unlocks are generally non-refundable. We will refund you in full if:

• you were charged but the story did not unlock and Restore purchase did not fix it;
• you were charged twice for the same thing;
• a card showed a clearly wrong number because of a bug on our side, and we can’t fix it.

Email dev@udbhav.uk within 7 days of payment with your payment ID (starts with pay_). We reply within 2 working days. Approved refunds go back to the original payment method through Razorpay, normally within 5–7 working days.

Cancellations

There is no subscription, so there is nothing to cancel. The All-chats pass simply ends after 30 days.